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Kwei Little |
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LOGISTICS SPECIALIST Dynamic manager with proven skills creates positive work environment. Transforms import/export challenges into profitable opportunities. Enhances client satisfaction with on-time and on-budget shipments. Handles all aspects of the import and export process.
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PROFESSIONAL EXPERIENCE
Otto Musica – Assistant Manager Philadelphia, PA, Oct. 2007 – March 2008
Assisted manager of US branch office of multinational manufacturer and supplier of musical instruments and accessories to professional musicians world-wide.
Klauber Brothers, Inc. – Supervisor, Import/Export Department New York, NY, 2005-2007
Managed export department of textile manufacturer.
o Reorganized work flow to enhance teamwork. Introduced improved record-keeping methods for enhanced information retrieval. Improved moral and job satisfaction by increasing interdepartmental communication.
o Moved department towards paperless documentation process. Created forms in MS Word and MS Excel. Trained employees to better utilize computer applications.
o Enhanced customer satisfaction by increasing records accuracy and reducing search times for shipping information.
o Assisted upper management with business decisions relating to problem solving and new business developments.
o Approved shipping-related payment. Resolved and approved shipping related credit for A/R adjustment.
i-Logistics (USA) Corp. – Customer Service, Import and Export New York, NY, 1999-2005
Arranged export shipments for customers by coordinating with steamship lines and other transportation suppliers.
Provided rate quotes and assisted customers in expediting domestic and overseas shipments. Coordinated warehousing, inventory control, distribution, and logistics planning. Prepared shipping documents, including Letter of Credit presentation, Haz-mat documentation and AES SED filing. Coordinated with banks to resolve Letter of Credit discrepancies. Implemented and maintained customer and vendor profiles. Drafted user’s manual (with Power Point) for customized software used in shipping operation. Coordinated and managed project shipments initiated by the project manager.
Additional Duties: Conducted pre-shipment research to verify compliance with U.S. regulations. Managed and archived all shipment related documents. Communicated progress or delays via telephone and email to clients and overseas counterparts.
PRIOR EXPERIENCE
Designs by Skaffles – Assistant, Hair Product Design/Merchandising New York, NY, 1998-1999
Maintained library of licensed products, including taking digital photos for archives. Coordinated with overseas vendors on product development. Assisted in all computer graphic work in Adobe Illustrator and Photoshop. Supported other departments on samples and documents.
i-Logistics (USA) Corp. – Assistant, Document Preparation (p/t) New York, NY, 1997-1998
Prepared export shipping documents. Data entry, invoicing, and filing. Co-trained co-workers to use customized computer program for import/export documentation and tracking system.
Drianna, Inc. – Production Assistant / Office Manager New York, NY, 1994-1997
Coordinated, tracked, and expedited productions with overseas factories. Created and implemented production control schedules to meet customer delivery requirements. Processed orders and billing/invoicing. Established and monitored a computerized inventory control system. Maintained product catalogue and product library; compiled sales packages for trade show. Assisted in trade show planning.
Managed office: ordered supplies and equipment, updated service contracts, prioritized and distributed mails to the related parties.
Hi-Lite Computer – Bookkeeper / Office Manager Flushing, NY, 1993-1994
Accounts receivable/payable. Generated invoices based on sales orders, printed and mailed unpaid invoices, followed up A/R. Assisted in-house sales persons on receiving phone calls when needed. Copied documents and prepared sales kits. Screened phone calls for the manager while she was in the office. Purchased and maintained office supplies. Tracked and posted daily cash receipts journal and all bank transactions. Posted all journals into the ACCPAC Accounting System. (The software system was purchased by the owner without purchasing training lessons. I learned to setup and utilize the system by reading user’s manual/text books which came with this accounting software.) Filed documents on a daily basis.
EDUCATION and PROFESSIONAL ACCOMPLISHMENTS
Completed courses towards college degree, CUNY, Queens College 1997
Multi-Modal Hazmat certification 2001
Completely bilingual in Chinese (Mandarin and Taiwanese) and English
Strong Internet research skills and basic HTML
Familiar with DOS, MS Windows, Apple Macintosh, and AS-400 operating systems
Experienced user of: WordPerfect, MS Word, MS Excel, Lotus 1-2-3, PowerPoint, MS Outlook, Lotus Notes, ACCPAC and SBT accounting software
Basic knowledge in MS Access, Adobe Illustrator, Photoshop, and Corel Draw
Organized self-starter and fast learner
References Available Upon Request
917.515.1055 kwei@kweilittle.com